The TDD/TTY Hotline training provides technical assistance to certified domestic violence centers and guidance on the use of operating TDD/TTY machines for TDD/TTY Hotlines. The training also provides information on the Florida Relay services as well as a review of recommendations surrounding Quality Assurance.

This training, Supporting Survivors and Transforming Communities through Systems Change, will define systems change and the importance of such work to survivors of domestic violence involved in the child welfare system! Using a Social-ecological model, we will explore how pieces of your daily work interactions affects systems change and where you fit into the model of change as advocates and allies in the domestic violence movement. You will also be provided with tools you can use in your daily work to move towards systems change.

In order for individuals, communities, and systems to communicate effectively and overcome barriers, there must be collaboration. Strategies for Successful Collaboration will focus on key principles of successful collaboration, including but not limited to, cornerstones of an effective coordinated community response, methods of communication, and overcoming barriers in a collaborative setting. This training was created for advocates, leadership, and allies who desire to enhance and strengthen their community partnerships.


Olga Trujillo is a survivor of domestic violence, child physical and sexual abuse and rape.  These experiences left her traumatized and affected the way she thought, looked and sounded when talking about the abuse. After undergoing an intense journey to understand the impact violence had on her life, she began to address the challenges she faced from the violence and trauma.  In this training she will use her experiences to help participants explore the neurobiology of trauma from an inside out perspective. The training will examine: What trauma is, how it develops and why its important for CCR teams to know.

Faith and Intimate Partner ViolenceThis web-based training will highlight how faith and spirituality can be vitally important to survivors of intimate partner violence. Training participants will explore how faith/religion can be a resource or a roadblock to safety for survivors and their children. Training participants will learn how to assess the spiritual needs of survivors, and will gain an introduction to a useful new advocate tool called Faith and Intimate Partner Violence: Handbook for Advocates. Training curriculum will be presented by B. Danielle Hill from the FaithTrust Institute and in collaboration with the Florida Coalition Against Domestic Violence.

The focus of the training is to increase awareness and knowledge of domestic violence advocates and allied partners regarding Abuse in Later in Life. Participants will receive information regarding defining Elder Abuse as well as explore mandatory reporting in Florida. Practices and resources for advocates to better meet the needs of survivors experiencing Abuse in Later in Life will also be reviewed.

This training will focus on the correlation between victimization and substance abuse, common perspectives on co-occurrence, appropriate response, screening and intervention. Substance Abuse and Intimate Partner Violence have a definite correlation, influencing the outcomes of abusive incidents. In relationships the continuation of substance abuse as a coping mechanism for the victim and as an avenue for power and control at the hands of the abuser, create fear of abstinence. This high rate of co-occurrences by women receiving services in agencies cannot be considered without addressing the foundational issues of substance abuse - being an escape or method of control within the continuum of abuse. The core of use should not be ignored if provided service are centered on safety and future prevention of abuse. When women confirm substances as a coping mechanism staff must be trained on the dynamics of substance abuse as it links to power and control within relationships. When staff attend to the needs and concerns of women reporting or displaying possible substance abuse, safety being the forefront of empowerment, is significant to establishing self-sufficiency when their dignity is the focal point for service provision.

FCADV’s Intimate Violence Enhanced Service Team (InVEST) is a coordinated community response effort intended to reduce the number of intimate partner (IP) homicides in each participating county.  InVEST was implemented in 2006 in four counties with the highest DV Homicide rates (FDLE).  InVEST has increased to 11 participating counties and partners with five law enforcement agencies with dedicated detectives working closely with the InVEST Advocate.  The certified domestic violence (DV) center and partnering law enforcement (LE) agency enter into a collaborative relationship to simultaneously increase the domestic violence services available and offered to the survivor and increase perpetrator accountability during the criminal justice process.  This partnership heavily relies on the commitment of both partners to establish working relationships and procedures that can best affect the reduction of intimate partner homicides in their community.  This training will explore the opportunity to expand community partnerships beyond law enforcement to engage other community services that touch the lives of domestic violence survivors.  Each community has specific needs in identifying gaps in system responses and will benefit from the coordinated community response InVEST offers to reduce the intimate partner homicides.

A coordinated community response (CCR) approach to domestic violence is a multi-agency effort to institutionalize practices that centralize victim safety, hold offenders accountable, and build community capacity to end domestic violence. Advocates and community partners work diligently to identify gaps in services and potential solutions, as well as facilitate an interagency process for change. Successful audits often rely on a community approach in which partners form an “audit group” to complete a comprehensive analysis of the ways systems interact with survivors, perpetrators and families, and propose recommendations to enhance the systemic response. The role of the audit group includes reviewing agency practices and policies, and cultivating coordinated community responses.